Terms of service

These terms are an agreement between you and Rep·Ramp for using Rep·Ramp, including the website, app, free tools and job board. By creating an account or using the service, you agree to them. If you use Rep·Ramp for a company, you agree on its behalf.

• You must be at least 18 and give accurate information.
• Keep your login secure. You're responsible for activity on your account.
• One person per account. Team plans give each member their own seat.

• Only upload calls you have the right to upload, and get any consent the law requires to record them.
• Don't upload unlawful content, or content that infringes someone else's rights.
• Don't try to break, overload, reverse engineer or scrape the service, or get around plan limits.
• Don't use the job board or talent profiles to spam, harass or mislead anyone.

You own the calls, transcripts and other content you upload. You give us permission to store and process it, including with our AI and transcription providers, only to provide the service to you and the people you share it with. You can delete your content at any time.

Scores, coaching and practice prospects are generated by AI. They can be wrong or incomplete, and they aren't legal, financial, compliance or employment advice. Use your own judgment, and follow the rules that apply to your industry.

• Paid plans are billed in advance, monthly or yearly, through Stripe, and renew automatically until you cancel.
• You can cancel any time from Settings (or Team → Settings for teams). You keep paid features until the end of the billing period, then move to the free plan.
• Team owners are responsible for the seats they buy. Seat changes are prorated.
• Prices may change; we'll tell you in advance, and changes apply from your next billing period.
• Refunds are covered by our refund policy.

When you connect a third-party service (such as Fathom, Zoom, Close, CallRail, Slack or Discord), its own terms apply to your use of it, and you authorize us to exchange data with it for the features you turn on.

Job listings come from employers and partners. We don't guarantee any listing is accurate or that you'll be hired, and we're not party to any employment or contractor agreement. Check opportunities carefully before sharing personal or financial information.

You can stop using Rep·Ramp and close your account at any time. We may suspend or close accounts that break these terms or put the service or other users at risk. Where reasonable, we'll tell you first.

The service is provided "as is" and "as available". To the extent the law allows, we disclaim implied warranties, including fitness for a particular purpose. We don't promise any particular sales results.

To the extent the law allows, we aren't liable for indirect, incidental or consequential losses, or lost profits or deals, and our total liability for any claim is limited to what you paid us in the 12 months before it arose. Nothing here limits liability that can't be limited by law.

These terms are governed by the laws of the State of Delaware, USA, unless the law where you live says otherwise.

We may update these terms. For significant changes we'll give notice by email or in the app before they take effect.