For appointment setters
A setter's call is short, so every question has to earn its place. Rep·Ramp grades setting calls on their own rubric: pattern interrupt, qualifying, pain, and the ask to book.
From a scorecard
Prospect
“Can you just send me some info and I'll take a look?”
What reps often say
“Sure, what's the best email?”
Say this instead
“I can, but most people never open it. The call is where we'll see if this even fits what you told me about the leads drying up. Does Tuesday at 2 or Wednesday at 10 work better?”
Yes. Setting calls are graded on opener, qualifying, pain agitation, pitch to book, resistance handling, tonality and talk ratio.
Practice has a cold call scenario, plus no-show and follow-up scenarios, by text or voice.
Also for
Book a 30-minute demo and we'll walk you through it with your own script and your own calls.